The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

 

To exercise the right of withdrawal, you must inform Jacobs of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

E-mail: hallo@jacobsshop.de

Address: JACOBS SPECIALTIES LLC 7901 4th Street North STE 300 - 33702 St. Petersburg FL USA

 

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

 

CONSEQUENCES OF REVOCATION

 

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. In the case of the "purchase on account" payment option (see point 6.4 above), the refund will be processed by our partner company Klarna GmbH.

 

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

 

The costs of returning the goods cannot be borne by us and are to be borne by you as the buyer.

 

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

 

NOTE!

EXCLUSION OF THE RIGHT OF WITHDRAWAL 

According to § 312g para. 2 no. 3 BGB, there is no right of withdrawal for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Therefore: As a rule, we do not accept refunds as these are foodstuffs. As soon as the packaging, foil or similar is opened, the right of withdrawal expires. 

 

End of the withdrawal policy.

 

9.2 Modalities for returning goods after exercising the right of withdrawal.

 

Please note that the following statements are not a prerequisite for the effective exercise of the right of withdrawal mentioned under 9.1.